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Services Methodology

Service Methodology

Customers today are looking for more than traditional delivery models, where the resource supplier is solely responsible for supplying people of the right caliber and yet the result is purely the customer’s responsibility.

iDeliver methodology includes offering its customers a managed outcome approach to deliver the business value and result. This is defined by a measurable outcome based on mutually agreed upon KPIs. iDeliver helps define common KPIs before the engagement to measure the transformation.

This high-level services approach includes triaging, designing the solution, implementing the transformation and handing off.

Client Speak

“iDeliver did a fabulous job in helping us get the BAC scripts ready in no time. Our internal customer went live with monitoring on time.

Sr. Manager
IT Shared Services
at a leading Grocery Chain

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