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Virtual Competency Center

Virtual Competency Center

Are you faced with the following?

  • Are you looking for highly skilled resources at low cost and on-demand basis?
  • Will you benefit from customer oriented research and development (CORD) works periodically?
  • Does your product support group lag in real-world best practices?
  • Does your project suffer from the response time issue when you need either vendor or shared services the most?

Most IT organizations leverage Center of Excellence via maintaining the critical mass of core skills that helps business groups with the right support services and business continuity function. Yet, business groups have limited leverage for the real-world best practices.

iDeliver can bring the cost optimization and improved response time to issue resolution by providing a pool of virtual resources on-demand. This helps business units deliver quality projects on time without incurring the cost of high dollar consulting. iDeliver can help with support, best practices, and project specific initiatives.

Customer value:

  • Managed outcome driven support structure.
  • Highly accountable resource pool with deep understanding of customer’s need.
  • Full time support at part-time cost structure.
  • High quality application delivered at lower cost.
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